Terms of Service

These Terms of Service ("Terms") govern your access to and use of the FLEEPIIS website, including the content, features, functionality, products, services, and related materials made available through the website.

FLEEPIIS is operated by Chengdu Huiyi Technology Co., Ltd. Chengdu Huiyi Technology Co., Ltd. is responsible for the operation of this website and related customer service activities.

By accessing, browsing, placing an order through, or otherwise using this website, you acknowledge that you have read and understood these Terms.

If you do not agree with these Terms, please discontinue use of the website and related services.

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1. Eligibility & Account Responsibility

You may use this website only if you have the legal capacity to enter into a binding transaction under the laws applicable to you, or if you are using the website with appropriate authorization or supervision where required.

If you create an account, you are responsible for taking reasonable steps to maintain the confidentiality and security of your account credentials.

You should notify us promptly if you believe that your account or login information has been accessed or used without authorization.

We may reasonably restrict, suspend, or terminate account access where we believe an account is being used fraudulently, unlawfully, to compromise website security, or in material violation of these Terms.

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2. Permitted Use

You may use the website for lawful shopping, browsing, customer service, and informational purposes in accordance with these Terms and applicable laws.

You may not use the website to:

• Engage in fraudulent, deceptive, abusive, or unlawful activity;
• Interfere with the security, integrity, or normal operation of the website;
• Introduce viruses, malware, malicious code, or harmful software;
• Attempt to gain unauthorized access to systems, accounts, or data;
• Impersonate another person or entity;
• Infringe intellectual property, privacy, or other legal rights;
• Collect or extract data through unauthorized automated methods; or
• Use the website in any manner prohibited by applicable law.

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3. Orders & Purchases

When placing an order through FLEEPIIS, you agree to provide reasonably accurate and complete information, including your name, contact details, shipping address, and applicable billing information.

Submitting an order constitutes a request to purchase the selected product and is subject to product availability, payment authorization, fraud review where applicable, and our ability to fulfill the order.

An electronic order confirmation acknowledges receipt of your order but does not prevent us from correcting an obvious listing error or cancelling an order that cannot reasonably be fulfilled.

If we cancel a paid order that cannot be fulfilled, an applicable refund will be issued to the original payment method in accordance with our refund procedures.

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4. Pricing, Payment & Charges

Product prices, discounts, shipping charges, and available payment methods are displayed on the website or during checkout.

By submitting a paid order, you authorize FLEEPIIS and applicable payment service providers to process the amount shown during checkout.

Shipping charges, where applicable, will be displayed before payment is completed.

For international purchases, additional customs duties, import taxes, brokerage fees, or similar charges may apply depending on the destination.

Unless otherwise stated during checkout or required by applicable law, such charges may be the responsibility of the recipient.

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5. Shipping & Delivery

Order processing times, shipping methods, shipping fees, estimated delivery periods, tracking procedures, customs information, delayed shipments, lost packages, and other delivery-related matters are described in our Shipping Policy.

Delivery estimates are not guaranteed delivery dates unless a guaranteed shipping service is expressly stated.

The transfer of a package to a shipping carrier does not automatically prevent FLEEPIIS from reviewing or assisting with a legitimate shipping-related concern.

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6. Order Changes & Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

Cancellation requests should generally be submitted within 48 hours of placing the order.

We will make reasonable efforts to accommodate your request if the order has not already entered fulfillment, packing, or shipping.

Submitting a cancellation request within 48 hours does not guarantee that the order can still be cancelled if fulfillment has already progressed.

Once an order has been shipped, cancellation is generally no longer possible. After delivery, eligible products may be returned according to our Return & Refund Policy.

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7. Returns, Exchanges & Refunds

Eligible products may generally be returned within 30 calendar days after delivery, subject to the conditions described in our Return & Refund Policy.

Customers should contact our customer support team before sending a return so that we can confirm eligibility and provide the applicable return instructions.

Our registered business address also serves as our official return address:

If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, FLEEPIIS will provide an appropriate replacement, refund, or return solution at no additional cost to the customer, subject to the applicable circumstances and consumer protection requirements.

Eligible refunds are generally issued to the original payment method in accordance with our Return & Refund Policy.

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8. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, dimensions, materials, features, and other relevant information.

Product appearance may vary slightly from website images because of lighting, photography conditions, screen settings, manufacturing tolerances, or other reasonable presentation differences.

If a product received is materially different from its description, damaged, defective, incomplete, or incorrect, please contact our customer support team.

Nothing in this section is intended to limit any mandatory consumer rights.

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9. Intellectual Property

Unless otherwise stated, content made available through the FLEEPIIS website, including trademarks, logos, graphics, photographs, product images, original text, visual designs, layouts, icons, and website elements, may be owned by, licensed to, or otherwise lawfully used by FLEEPIIS and/or Chengdu Huiyi Technology Co., Ltd.

Such content may be protected by applicable copyright, trademark, and other intellectual property laws.

Except where permitted by applicable law, you may not reproduce, distribute, modify, republish, or commercially exploit protected website content without appropriate authorization.

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10. Privacy & Personal Information

Our collection, use, processing, storage, and sharing of personal information are described in our Privacy Policy.

Our website may also use cookies and similar technologies as described in the Privacy Policy and any applicable cookie notice or preference tool.

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11. Third-Party Services & Links

The website may contain links to or integrations with independent third-party services, including payment processors, shipping providers, analytics providers, technology providers, social media services, or external websites.

These third parties may maintain their own terms, policies, security practices, and operating procedures.

To the extent permitted by applicable law, FLEEPIIS is not responsible for the independent content or practices of third-party websites or services that we do not control.

However, the involvement of a third-party payment, fulfillment, or shipping provider does not remove any responsibility that FLEEPIIS is required to maintain toward customers under applicable law or our published policies.

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12. Website Availability & Modifications

We may modify, update, suspend, restrict, or discontinue parts of the website when reasonably necessary for maintenance, security, operational, legal, or business reasons.

The website may occasionally experience interruptions because of maintenance, technical issues, network disruptions, security events, system updates, or circumstances outside our reasonable control.

We do not guarantee that the website will always operate without interruption or technical error.

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13. Disclaimer

To the extent permitted by applicable law, the online website and its digital functionality are provided on an "as available" basis.

We do not guarantee that website functionality will always be uninterrupted, completely error-free, or free from every possible security risk.

Nothing in this section is intended to exclude or limit statutory product warranties, consumer guarantees, refund rights, or other legal rights that cannot validly be excluded.

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14. Limitation of Liability

To the maximum extent permitted by applicable law, FLEEPIIS and Chengdu Huiyi Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or temporary unavailability of the website where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.

Nothing in these Terms is intended to remove mandatory rights relating to defective products, inaccurate product descriptions, refunds, privacy, consumer protection, fraud, personal injury, or other rights that cannot lawfully be waived.

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15. Customer Responsibility

Customers are responsible for using the website lawfully and for providing reasonably accurate information when placing orders or requesting customer support.

To the extent permitted by applicable law, customers may be responsible for losses directly caused by their own fraudulent, intentionally unlawful, or unauthorized conduct.

This section does not impose responsibility on customers for losses caused by FLEEPIIS, fulfillment errors, defective products, or matters for which the merchant is legally responsible.

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16. Governing Law & Dispute Resolution

These Terms are interpreted in accordance with the laws applicable to the operations and legal establishment of Chengdu Huiyi Technology Co., Ltd., subject to mandatory consumer protection laws that may apply to customers in their country or region.

Nothing in these Terms is intended to deprive customers of mandatory rights concerning consumer protection, jurisdiction, refunds, product conformity, privacy, dispute resolution, or other matters that cannot legally be waived.

If a dispute or concern arises, we encourage customers to contact our customer support team first so that we can review the matter and attempt to provide an appropriate resolution.

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17. Updates to These Terms

We may revise or update these Terms periodically to reflect changes to our website, services, business operations, policies, or applicable legal requirements.

When these Terms are updated, the revised version will be published on the website.

Changes will generally apply prospectively from the effective date of the revised Terms unless otherwise required by applicable law.

Your continued use of the website after revised Terms become effective constitutes acknowledgment of the revised Terms, subject to rights provided under applicable law.

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Official Contact Information

If you have questions regarding these Terms, your order, products, shipping, returns, refunds, cancellations, privacy, or other customer service matters, please contact us using the information below.

FLEEPIIS is operated by Chengdu Huiyi Technology Co., Ltd.

When contacting us regarding an existing order, please include your order number whenever possible.

Thank you for choosing FLEEPIIS.